Is my Windows version bit or bit? I installed Windows 7 and now the HP software won’t install. Remove selected files Download files. This thread is locked. The Virtual Agent is currently unavailable.

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Palcouk Replied on April 18, Please make a different selection, or visit the product homepage. Please try again shortly. This tool applies to Microsoft Windows PC’s only.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

How satisfied are you with this response? Asia Pacific and Oceania. Please verify your product is powered on and connected, then try again in a few minutes. I have the same question 3. Wwindows could take up to 3 minutes, depending on your computer and connection speed.

I don’t see my operating system. Thanks for marking this as the answer. It seems to be stuck in a pre-Windows 7 vacuum! As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.


Drivers may be in development so please check back at a later date or visit the product homepage. Let HP identify any out-of-date or missing drivers and software. Windoqs achieve a Gold competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value.

How does HP install software and gather data?

HP Officejet Pro K Printer series – Driver Downloads | HP® Customer Support

Choose ‘Refresh’ to update the list. Technical data is gathered for the windpws supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Instructions on HP site. How is the Gold Competency Level Attained? HP is compiling your results.

Windows XP, Vista, 7, 8, 10 Downloads: Select all Deselect all. Modify your browser’s settings to allow Javascript to execute. By continuing to browse, you are agreeing to our use of cookies as explained in our Privacy Policy.

Is it possible to make the HP Officejet Pro K5400 Inkjet Printer compatible with Windows 7?

We were unable to find any drivers for your product. This tool will download and update the correct HP Officejet Pro K driver versions automatically, protecting you against installing the wrong Officejet Pro K drivers. Furthermore, installing the wrong HP drivers can make these problems even worse.


HP Download and Install Assistant makes it easy to download and install your software. Otherwise you have to use the inbuilt win7 drivers, which may only give partial functionality.

Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Sorry this didn’t help. HP encountered an error while trying to scan your product.

Is my Windows version bit or bit?