Run the uninstaller from the CD. Asia Pacific and Oceania. The Virtual Agent is currently unavailable. Javascript is disabled in this browser. Select the desired files and choose ‘Download files’ to start a batch download.

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Not sure which drivers to choose? If you use the HP Solution Center, you can also click the Make Copies button and adjust the settings in the preview screen.

Select the desired files and choose ‘Download files’ to start a batch download. The list of recommended drivers for your product has not changed since the last time you visited this page.

Choose ‘Refresh’ to update the list. HP Scanjet Professional Reinstall the software, using the HP software CD that came with your scanner. Environment HP Scanjet G Operating System – Windows 7, Windows 8, Windows 8.

Any warranty support needed would be completed by the reseller that sold the product. What are you scanning? To start a scan: No light or only dim light is visible in the TMA after selecting slides or negatives in the Scan dialog box After each step, start a scan to see if the scanner is working. How does HP install software and gather data?


Use Resize to change the size of the final scanned image. Thank you DaveM, it indeed helped at least to get the scanner to do basic work.

HP Customer Support – Software and Driver Downloads

For all care and maintenance procedures required for the scanner, please see the Care and maintenance section for your scanner in the onscreen Help. Page 10 When prompted, click Yes to scan additional pages, or click No to send the scanned page s to the specified location.

How satisfied are you with this response? Asia Pacific and Oceania.

HP Scanjet G4010 Photo Scanner

Any suggestion on how to transfer and retain the integrity of the original software? Select your operating system and version ph, Change Detected operating system: Connect the power supply Page 53 Page 54 – Step 6. Please verify your product is powered on and connected, then try again in a few minutes.

When the scan is finished, remove the slides.


Already have an HP account? The serial number provided does not match the previously selected product. The HP Solution Center shows h; the functions, settings, and support options that are appropriate for the selected HP device. Click Settings, point to Scan Settings, and then select the type of settings you want to view or change.


Does anyone have a suggestion of a way to update Win 10 to work with my HP G? ho

Note Check the model number on the scanner lid. Got it, continue to print.

HP Scanjet G Photo series Drivers Download for Free | Driver Talent

Modify your browser’s settings to allow Javascript to execute. There should be no requirement to have the original CD to install the fully y4000 version. See your browser’s documentation for specific instructions. Scanner does not scan right away If the scanner has not been used for a while, the scanner lamp might need to go through a warm-up period before scanning can begin.