Product has been exchanged: Is this 1-st generation? The Virtual Agent is currently unavailable. Have an opinion on this product that you would like to share? Asia Pacific and Oceania. This product was designated to be returned to HP. Select an operating system and version to see available software for this product.

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Thank also for pointing me to the Opti Drive utility.

Any warranty support needed would be completed by the reseller that sold the product. This product cannot be identified by Serial Number alone.

HP bd340i Blu-ray Disc Writer User Guides

If the drive is dead and there is no detection on the system then there is only a chance DosFlash will upload the ddisc bin. Product sold by third party: Could someone please upload RH26 or point me to where I can download it? What is not possible is to flash a 2nd generation drive with a 1st generation firmware. Choose ‘Refresh’ to update the list. It matches the product: No problems with it, the software that comes with is great.

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What is the exact date of production of your version? This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. This page requires Javascript. See your browser’s documentation for specific instructions. Just have a look here: Only after the model change can you upgrade to the second generation firmware.

Writeer searched high and low for this drive and with the included features. No software or drivers are available for this product with the selected operating system.

Let HP identify any out-of-date or missing drivers and software. Currently Out Of Stock! Any warranty support needed would be completed by the third party that sold the product. Email list of drivers. Bl-ray were unable to find any drivers for your product. We bought this thinking it was an external device – it looked like a finished case and everything. Drivers may be in development so please check back at a later date or visit the product homepage.

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This page blu-rxy Javascript. Alternatively you might be able to get help with crossflashing it to the LiteOn iHBS by asking on that forum.

HP bdi Blu-ray Disc Writer User Manual | 17 pages

Europe, Middle East, Africa. It is absolutely impossible to contact HP regarding this.

View our privacy policy. Great product I love it. Back to Search Results.

HP bdi Blu-ray Disc Writer – Driver Downloads | HP® Customer Support

Rest assured that the other methods work too, only that they are more complicated. Please verify your product is powered on and connected, then try again in a few minutes.

Bought the wrong thing We bought this thinking it was an external device – it looked like a finished case and everything.